Kaia Luxe ships all packages from Surfers Paradise, Gold Coast, Qld, 4217 via Australia Post. Please ensure your postal address is entered accurately as we are unable to redirect your parcel once it has been dispatched from our facility.
We aim to have your order dispatched within 48 hours. Please note, some banks take 1-2 days to process a payment, and we will only dispatch once funds have been received.
We offer free standard shipping within Australia on orders over $100 AUD. Free shipping will be applied automatically to your order at Checkout, upon reaching the minimum required amount.
Postage costs and tracking
Our method of delivery is via Australia Post, with the following services which you can select at check out:
Australia Domestic Standard: $10
Australia Domestic Express: $15
For an estimate on delivery times to your area, you can click here
Once your order has been dispatched, you will receive an email with your tracking number. The following link can help you track your item
Delivery times may be impacted due to Coronavirus delays, which are out of our control. Please click here for up to date information.
Sorry, we currently do not offer international shipping.